Questions about an existing booking are answered fastest by replying to your confirmation e-mail.
Reply to the confirmation e-mail you received — it carries your booking reference, which lets support find the ride immediately.
You can also open your booking with the reference and the e-mail address you used.
Transport companies and freelance drivers apply through the carrier partner page. Travel agencies, hotels, OTAs and property managers apply through the business partner page.
Support is available 24/7 for travel-day issues. Requests about invoices and partner accounts are handled during business hours.
