How it works

1 · Search and book

Enter where you are picked up and where you are going. We resolve both to our reference list of airports and areas — not free text — so the price you see is the price for exactly that route.

Pick a vehicle class by how many people and suitcases you have. The price shown covers the whole vehicle, not per person.

2 · Pay online

Payment is taken when you book, through our payment provider. Card details never reach HolidayCab. There is no payment to the driver and no surcharge on the day.

3 · Meet your driver

For airport pickups we ask for your flight number and track the flight. If you land late, the driver waits — you are not charged for the delay.

Your driver waits at the agreed meeting point with a sign showing your name, helps with luggage and walks you to the vehicle.

Changes and cancellation

• Cancel up to 24 hours before pickup: 90% of what you paid is refunded.
• Inside 24 hours the ride is already assigned to a driver, so a refund is not possible.
• Time or address changes are handled by support — reply to your confirmation e-mail.

Who operates the ride

HolidayCab is an intermediary. The transfer is carried out by a vetted local transport company holding the licences required in that country. We check those documents before a company can receive work, and we re-check them when they expire.