Quick answers about bookings, payments and your ride. If you can't find yours, we're one message away.
You pay when you book. The price you see is the price you pay — no hidden fees, no surge, no payment to the driver.
Card payments are processed by our payment provider. Cash is not accepted; the ride is always paid in advance.
Yes. HolidayCab acts as an intermediary and sends you the booking documents for the transfer service by e-mail.
Our support team answers around the clock on travel days. E-mail us, or call for urgent same-day issues.
